Teller – Build Customer Relationships in Banking

Associated Bank; Town of Mukwonago (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller in Wisconsin to provide exceptional customer service, process transactions accurately, and promote banking solutions. You will engage customers, guide them through digital tools, and support branch operations while collaborating with colleagues to ensure seamless service.

Prior experience in customer service and basic cash handling will help you succeed in this front-line role.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller in Wisconsin to provide exceptional customer service, process transactions accurately, and promote banking solutions. You will engage customers, guide them through digital tools, and support branch operations while collaborating with colleagues to ensure seamless service.

Prior experience in customer service and basic cash handling will help you succeed in this front-line role.