Customer-First Teller: Build Financial Wellness

PNC; Abingdon (VA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is seeking a Teller in Abingdon to deliver a differentiated customer experience, educate customers on banking options, and identify opportunities through meaningful conversations. You will engage customers in the lobby, refer to appropriate branch staff, and leverage technology to manage transactions efficiently.

No degree is required; prior banking or customer service experience is helpful. This in-office role offers a comprehensive benefits package and incentive eligibility based on

Qualifications

• No university degree required; a combination of education and experience may be considered.
• Candidates should demonstrate knowledge and abilities in banking and customer service.
• Experience with identifying opportunities and advising customers is preferred.

Responsibilities

• Delivers a unique customer experience and educates customers on banking options.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement to position PNC products and guide customers to digital options.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are accurate and efficient.

Skills

Customer Focused

Managing Risk

Accountability

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Job description

PNC is seeking a Teller in Abingdon to deliver a differentiated customer experience, educate customers on banking options, and identify opportunities through meaningful conversations. You will engage customers in the lobby, refer to appropriate branch staff, and leverage technology to manage transactions efficiently.

No degree is required; prior banking or customer service experience is helpful. This in-office role offers a comprehensive benefits package and incentive eligibility based on