Teller

PNC; Prince Frederick (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC is seeking a Full Time Teller based in Prince Frederick, MD. You will deliver a personalized customer experience, educate customers on financial options, identify banking opportunities, and refer leads to branch staff. You will engage with customers to drive loyalty and help improve their financial wellbeing using available technology.

Join a company that values balance and an inclusive culture while supporting professional growth in a branch-based role.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions.
• Educates customers on product options and refers as appropriate.
• Performs lobby engagement and helps customers manage transactions with technology.

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's retail branch organization, you will be based in Prince Frederick, MD.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's