Customer-First Teller

Santander Consumer USA Inc.; Elizabeth (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. in Elizabeth, New Jersey, is seeking a Teller to provide friendly service, handle cash, and process deposits, withdrawals, and transfers.

You will use digital tools to guide customers to self-service options and support daily branch operations. The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, Spanish language proficiency, and strong listening and communication skills.

Qualifications

• 6+ Months Cash Handling experience required.
• 6+ Months Demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Temperate in fast-paced environment; accuracy and attention to detail.
• Spanish language required.
• Willing to work varying branch hours, including weekends and evenings.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions: deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols.
• Cross-sell bank products to deepen relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other tasks.
• Maintain a clean, organized work area.
• Support nearby branches as needed.

Skills

Cash Handling

Customer Service

Spanish Language

Communication Skills

Risk Awareness

Attention to Detail

Digital Tools

Multi-tasking

Computer Proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Elizabeth, New Jersey, is seeking a Teller to provide friendly service, handle cash, and process deposits, withdrawals, and transfers.

You will use digital tools to guide customers to self-service options and support daily branch operations. The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, Spanish language proficiency, and strong listening and communication skills.