Customer-Centric Teller: Cash, Service & Digital Tools

Santander Group; Stonehurst West (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Group in Freehold, New Jersey, is seeking a Full Time Teller to join our branch team. You will welcome customers, process deposits, withdrawals, and transfers, and support daily branch operations.

The role emphasizes accuracy, customer service, risk awareness, and cross-selling opportunities while using digital tools to guide customers to self-service options. Weekend/evening hours may be required.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Computer proficiency and basic math skills.

Responsibilities

• Assist customers with various financial needs and process transactions.
• Provide exceptional customer service and resolve concerns.
• Handle cash and maintain accurate cash drawer balances.
• Cross-sell bank products to deepen relationships.
• Educate customers on self-service digital tools.
• Adhere to bank policies and risk management procedures.

Skills

Cash handling

Customer service

Attention to detail

Basic math

Computer proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Group in Freehold, New Jersey, is seeking a Full Time Teller to join our branch team. You will welcome customers, process deposits, withdrawals, and transfers, and support daily branch operations.

The role emphasizes accuracy, customer service, risk awareness, and cross-selling opportunities while using digital tools to guide customers to self-service options. Weekend/evening hours may be required.