Customer-First Switchboard Operator - Full-Time Benefits

Cornerstone Bank; York (NE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Vacation & PTO

Holidays

Life Insurance

Long-Term Disability Insurance

Family atmosphere

Job summary

Cornerstone Bank in York, Nebraska is seeking a Switchboard Operator to be the first point of contact for telephone support. This full-time role emphasizes excellent customer service and supports the Customer Service department with clerical tasks.

Qualifications include a high school diploma or equivalent, basic computer skills and Microsoft Office, and the ability to communicate clearly and professionally on the phone.

Qualifications

• Equivalent to a high school education.
• Working knowledge of personal computers and the Microsoft Office suite.
• Ability to interact effectively with customers, management and co-workers.
• Ability to work in a team atmosphere and independently.
• Must have a pleasant voice and project a courteous, professional image over the phone.

Responsibilities

• Operate the switchboard console to relay incoming, outgoing and internal phone calls.
• Assist the Customer Service department with various clerical related responsibilities.

Skills

Customer service

Teamwork

Communication

Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cornerstone Bank in York, Nebraska is seeking a Switchboard Operator to be the first point of contact for telephone support. This full-time role emphasizes excellent customer service and supports the Customer Service department with clerical tasks.

Qualifications include a high school diploma or equivalent, basic computer skills and Microsoft Office, and the ability to communicate clearly and professionally on the phone.