Customer-First Service Advisor | Growth, Training & Benefits

Group 1 Automotive; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Salary Base Pay Plan Plus Bonus

Health, Dental & Vision Insurance

401(k) with Company Match

Employee Stock Purchase Plan

Job summary

Group 1 Automotive in Houston, Texas, is looking for a Service Advisor to join their team. This role requires excellent customer service skills and the ability to communicate effectively about vehicle maintenance. Candidates should preferably have prior experience in sales or customer-facing roles. Group 1 offers a supportive work environment with opportunities for professional growth and development. Benefits include health insurance, 401(k) with company match, paid time off, and an employee vehicle purchase program.

Qualifications

• Customer-facing sales experience required, ideally in retail or hospitality.
• Prior Service Advisor Experience is a plus.
• Must have a valid driver's license.

Responsibilities

• Greet customers and obtain vehicle information.
• Advise customers on vehicle care and maintenance.
• Generate and provide estimates for repair services.

Skills

Customer-facing sales experience

Interpersonal Communication Skills

Attention to Detail

Basic Computer Skills

Desire to Provide an Exceptional Client Experience

Education

High School Diploma or Equivalent

Tools

CDK

Xtime

TSD

Job description

Group 1 Automotive in Houston, Texas, is looking for a Service Advisor to join their team. This role requires excellent customer service skills and the ability to communicate effectively about vehicle maintenance. Candidates should preferably have prior experience in sales or customer-facing roles. Group 1 offers a supportive work environment with opportunities for professional growth and development. Benefits include health insurance, 401(k) with company match, paid time off, and an employee vehicle purchase program.