Customer-First Service Advisor | Growth & Flexible Hours

Patterson Mission Viejo Kia; Tustin (CA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Flexible Work Schedule

Discounts on products and services

Job summary

Patterson Autos is seeking a Service Advisor to enhance customer experience in the service lane. This role is pivotal in managing customer interactions and ensuring effective service delivery.

Your professional appearance and outstanding communication skills will help maintain our commitment to customer satisfaction. The position offers base compensation of $16.90 plus commission based on sales performance, along with a variety of employee benefits.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willingness to submit to background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane for prompt customer service.
• Take ownership of customer's experience.
• Provide concierge support for inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Time management

Communication skills

Organizational skills

Customer service

Team management

Job description

Patterson Autos is seeking a Service Advisor to enhance customer experience in the service lane. This role is pivotal in managing customer interactions and ensuring effective service delivery.

Your professional appearance and outstanding communication skills will help maintain our commitment to customer satisfaction. The position offers base compensation of $16.90 plus commission based on sales performance, along with a variety of employee benefits.