Customer-First Sales Associate: Elevate Service & Brand

Navy Exchange Service Command; Groton (CT); On-site; USD 27,000 - 36,000; Full time

Job summary

Navy Exchange Service Command in Groton, CT is seeking a SALES ASSOCIATE - Center Core to engage customers, build relationships, and promote merchandise. You will learn product features, assist shoppers with recommendations, and help drive sales while maintaining store standards.

The role emphasizes friendly service, effective communication, and reliable scheduling to support peak shopping periods and promotions.

Qualifications

• Product knowledge of merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills; ability to read, write and interpret instructions.
• Basic math functions such as addition, subtraction, multiplication and division.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs; direct to merchandise.
• Cross-sell and upsell products; suggest promotions and trendy items.
• Process transactions using POS system, handle cash and provide accurate change.
• Maintain store appearance and organize inventory; complete reconciliation and forms.
• Adhere to schedule and be dependable; perform other duties as assigned.

Skills

Product knowledge

Retail experience

Communication skills

Mathematical skills

Reasoning ability

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command in Groton, CT is seeking a SALES ASSOCIATE - Center Core to engage customers, build relationships, and promote merchandise. You will learn product features, assist shoppers with recommendations, and help drive sales while maintaining store standards.

The role emphasizes friendly service, effective communication, and reliable scheduling to support peak shopping periods and promotions.