Brand-Facing Consumables Sales Associate

Navy Exchange Service Command; Norfolk (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Navy Exchange Service Command (NEX) Norfolk is seeking a Sales Associate - Consumables I to serve customers in a fast-paced retail environment. You will learn our products, highlight the brand, and help customers understand how our offerings meet their needs.

The role emphasizes educational, insightful, and professional service to support the organization’s reputation. You will engage with customers, support promotions, and maintain store appearance while learning product features and using the

Qualifications

• No experience required; high school graduate or equivalent preferred.
• Basic knowledge of products/merchandise.
• Strong interpersonal and communication abilities.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and events.
• Cross-sell products and suggest trends based on customer needs.
• Upsell products and provide product knowledge and features.
• Operate the Point-of-Sales system and handle cash, discounts, and cards.
• Complete paperwork, reports, and reconciliations.
• Maintain store appearance and inventory accuracy.

Skills

Customer service

Interpersonal skills

Communication skills

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Navy Exchange Service Command (NEX) Norfolk is seeking a Sales Associate - Consumables I to serve customers in a fast-paced retail environment. You will learn our products, highlight the brand, and help customers understand how our offerings meet their needs.

The role emphasizes educational, insightful, and professional service to support the organization’s reputation. You will engage with customers, support promotions, and maintain store appearance while learning product features and using the