Customer-First Retail Sales Specialist

Macy's; Robin Hill (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is seeking a Retail Selling Flex Colleague who blends selling with genuine hospitality to create standout shopping experiences. You take time to understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room, building trust and driving sales.

This role goes beyond a cashier; you keep the space inviting, support merchandise moves, and help ensure customers feel welcome from

Qualifications

• Flexible availability including weekends and holidays.
• Ability to communicate effectively with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• Comfortable collaborating with customers and team members.
• Ability to meet daily sales goals.
• Willingness to open credit accounts and share loyalty benefits.

Responsibilities

• Greet customers, understand needs, and recommend products.
• Maintain a clean, organized sales floor and fitting rooms.
• Explain loyalty program and credit options to customers.
• End interactions with a thank-you and proper closing.
• Support teamwork and maintain a welcoming store environment.

Skills

Flexible availability

Customer service

Effective communication

Team player

Cash handling

Tools

Cash register

Handheld devices

POS systems

Job description

Macy's in the United States is seeking a Retail Selling Flex Colleague who blends selling with genuine hospitality to create standout shopping experiences. You take time to understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room, building trust and driving sales.

This role goes beyond a cashier; you keep the space inviting, support merchandise moves, and help ensure customers feel welcome from