Garden Center Sales & Service Specialist

Ace Hardware; Santa Rosa Beach (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Ace Hardware is seeking a dedicated Retail Sales Representative to deliver outstanding customer service and ensure customers’ needs are met. The role emphasizes a friendly, knowledgeable approach, product familiarity, and a well-stocked selling floor to promote a positive shopping experience.

The ideal candidate communicates well, handles inquiries and complaints professionally, and collaborates with the team to maintain a welcoming store environment that encourages repeat visits.

Qualifications

• High school degree or equivalent.
• BS degree in marketing or related field is a plus.
• Experience as a retail sales representative or similar role is a plus.
• Familiarity with visual merchandising.
• Ability to stock and restock shelves.
• Strong communication skills.
• Excellent problem-solving skills.
• Good organization skills.
• Positive and friendly attitude.
• Ability to successfully work in a team.

Responsibilities

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Handling returns
• Coordinating with team members for outstanding customer service

Skills

Strong communication

Customer service

Problem solving

Teamwork

Organizational skills

Positive attitude

Education

High school diploma or equivalent

BS degree in marketing or related field

Tools

Visual merchandising

Job description

Ace Hardware is seeking a dedicated Retail Sales Representative to deliver outstanding customer service and ensure customers’ needs are met. The role emphasizes a friendly, knowledgeable approach, product familiarity, and a well-stocked selling floor to promote a positive shopping experience.

The ideal candidate communicates well, handles inquiries and complaints professionally, and collaborates with the team to maintain a welcoming store environment that encourages repeat visits.