Customer-First Retail Sales Associate — Flexible Hours & Growth

carters; Saint Matthews (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discount 30%

Mental health benefits

Tuition/education support

Job summary

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help them choose the right baby essentials in a fast-paced retail setting.

You’ll join a welcoming team that values collaboration and growth, with a focus on customer service, brand loyalty, and meeting store goals. Available shifts include days, nights, weekends, and holidays.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Strong communication and interpersonal skills.
• Ability to work as part of a team in a fast-paced setting.
• Comfort with handling multiple customers and tasks simultaneously.

Responsibilities

• Greet customers warmly and assist with product styles, features, and benefits.
• Resolve issues for customers proactively in a busy retail environment.
• Assist customers with omnichannel needs to ensure a positive shopping experience.
• Execute and process point-of-sale transactions accurately.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the brand loyalty program to customers.
• Help minimize losses by maintaining store safety, cleanliness, and service.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help them choose the right baby essentials in a fast-paced retail setting.

You’ll join a welcoming team that values collaboration and growth, with a focus on customer service, brand loyalty, and meeting store goals. Available shifts include days, nights, weekends, and holidays.