Customer-First Retail Sales Associate

Macy's; Santa Ana (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance and wellness benefits

401(k) match

Dynamic team environment

Job summary

Macy's is seeking a friendly Retail Selling Colleague in Santa Ana to deliver outstanding service and help customers find the right products. You’ll blend genuine hospitality with smart selling, greet customers, and maintain a clean, inviting sales floor.

You’ll work as part of a team to meet daily sales goals, participate in ongoing training, and contribute to a welcoming shopping experience that makes customers want to return.

Qualifications

• Customer-focused with strong communication.
• Ability to meet daily sales goals while delivering hospitality.
• Willingness to learn product knowledge and promotions.

Responsibilities

• Greet customers and understand their needs.
• Guide customers to products and explain features and benefits.
• Keep shelves clean, organized and updated with pricing.
• Support loyalty program messaging and drive sales through service.

Skills

Customer service

Communication

Teamwork

Sales mindset

Tools

POS system

Job description

Macy's is seeking a friendly Retail Selling Colleague in Santa Ana to deliver outstanding service and help customers find the right products. You’ll blend genuine hospitality with smart selling, greet customers, and maintain a clean, inviting sales floor.

You’ll work as part of a team to meet daily sales goals, participate in ongoing training, and contribute to a welcoming shopping experience that makes customers want to return.