Customer-First Retail Lead & Store Supervisor

Dollar General; Kingsport (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Assistant Store Manager position in Kingsport, TN. Supports Store Manager with staff supervision, merchandising, cash handling, and customer satisfaction while protecting company assets.

Open/close the store, train employees, manage planograms, and drive profitability through accurate inventory and loss prevention. Strong communication and organizational skills required in a fast-paced retail environment.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Communication

Organizational skills

Cash handling

Cashier accountability

Problem solving

Reading docs

Mathematical calculations

Safety policies

Vehicle to bank

Education

High school diploma

Job description

Dollar General Assistant Store Manager position in Kingsport, TN. Supports Store Manager with staff supervision, merchandising, cash handling, and customer satisfaction while protecting company assets.

Open/close the store, train employees, manage planograms, and drive profitability through accurate inventory and loss prevention. Strong communication and organizational skills required in a fast-paced retail environment.