Customer-First Retail Associate — Growth & Perks

Carter's Inc.; Springettsbury Township (York County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

Tuition support

Career development

Job summary

Carter's, Inc. in York County, Pennsylvania, is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, help prep for school, and support an inclusive, welcoming store culture.

This role emphasizes customer service, omnichannel support, POS transactions, stocking, and promoting our loyalty program. Flexible hours and the opportunity to grow within the company are highlighted.

Qualifications

• Must have strong customer service and engagement skills.
• Excellent verbal and written communication.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Greet customers and explain product styles, features, and benefits.
• Resolve customer issues promptly and professionally.
• Assist with omnichannel shopping to enhance the customer experience.
• Execute and expedite POS/register transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and loyalty programs to customers.
• Help maintain a safe, clean, and organized store.

Skills

Positive mindset

Customer service

Verbal and written communication

Multitasking

Job description

Carter's, Inc. in York County, Pennsylvania, is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, help prep for school, and support an inclusive, welcoming store culture.

This role emphasizes customer service, omnichannel support, POS transactions, stocking, and promoting our loyalty program. Flexible hours and the opportunity to grow within the company are highlighted.