Kids’ Retail Sales Associate — Flexible Hours & Growth

Carter's Inc.; Scranton (Lackawanna County); On-site; USD 24,960 - 31,200; Full time

Job summary

Carter’s Inc. in Scranton, PA is seeking a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain baby essentials, and help families prepare for new milestones while supporting a warm, inclusive team culture.

Join a company that emphasizes development, flexible hours, and a 30% employee discount. The role offers opportunities to grow within a values-driven retail environment focused on service and community impact.

Qualifications

• Experience in customer service is preferred.
• Strong communication skills in English.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles and benefits.
• Resolve customer issues proactively in a busy retail environment.
• Assist customers with omnichannel shopping to ensure a positive experience.
• Execute and expedite POS transactions and returns.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program to customers.
• Maintain a clean, safe store and minimize losses through quality service.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Job description

Carter’s Inc. in Scranton, PA is seeking a Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain baby essentials, and help families prepare for new milestones while supporting a warm, inclusive team culture.

Join a company that emphasizes development, flexible hours, and a 30% employee discount. The role offers opportunities to grow within a values-driven retail environment focused on service and community impact.