Retail Customer Associate — Growth, Perks & Impact

TJX; Laurel (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Credit union

Bereavement

Job summary

Marshalls at TJX Companies in Laurel, MD is hiring for a store role focused on delivering a highly satisfying customer experience. You will engage customers, uphold store standards, and support merchandising and loss prevention programs while cross-training across areas as needed.

Ideal candidates have strong customer service skills, the ability to multi-task, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and maintains cleanliness.
• Supports safety and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Team collaboration

Job description

Marshalls at TJX Companies in Laurel, MD is hiring for a store role focused on delivering a highly satisfying customer experience. You will engage customers, uphold store standards, and support merchandising and loss prevention programs while cross-training across areas as needed.

Ideal candidates have strong customer service skills, the ability to multi-task, and a flexible schedule to meet business needs.