Customer-First Retail Associate — Flexible Schedule

Goodwill Industries of Middle Tennessee; Lexington (AL); On-site; USD 30,000 - 36,000; Full time

Job summary

Goodwill Industries of Middle Tennessee seeks a Retail Sales Floor Associate to ensure a welcoming store environment and deliver friendly, efficient service during shifts. You will handle POS transactions, merchandising, and basic back‑of‑house tasks while upholding Goodwill’s mission and standards.

The role requires a High School Diploma or equivalent, prior retail or customer service experience is a plus, and a flexible schedule including evenings and weekends.

Qualifications

• Friendly, respectful, and helpful shopper service is required.
• Ability to follow established processes, procedures, and safety guidelines.
• Basic math skills for accurate transactions.
• Ability to stand, walk, bend, and lift as needed in a retail environment.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver a positive shopper experience and maintain a clean, organized store environment.
• Greet, engage, assist, and thank every shopper to provide world‑class service.
• Process point‑of‑sale transactions accurately and support smooth customer flow.

Skills

Customer service

Communication

Cash handling

Attention to detail

Flexibility

Education

High School Diploma or equivalent

Tools

POS system

Job description

Goodwill Industries of Middle Tennessee seeks a Retail Sales Floor Associate to ensure a welcoming store environment and deliver friendly, efficient service during shifts. You will handle POS transactions, merchandising, and basic back‑of‑house tasks while upholding Goodwill’s mission and standards.

The role requires a High School Diploma or equivalent, prior retail or customer service experience is a plus, and a flexible schedule including evenings and weekends.