Retail Sales Floor Associate - Customer Experience

Goodwill Industries of Middle Tennessee, Inc.; Murfreesboro (TN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Health benefits

403(b) Retirement Plan

Paid vacation

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to help provide a welcoming store experience, process sales, and support merchandising and store readiness across shifts.

The role emphasizes friendly, respectful shopper service, adherence to procedures, and safe, efficient operations in a fast-paced environment. Prior retail or nonprofit experience is a plus; bilingual skills are a plus.

Qualifications

• Ability to deliver friendly, respectful shopper service.
• Basic math and attention to detail for accurate transactions.
• Willingness to work a flexible schedule including evenings, weekends, and holidays.
• Prior retail or nonprofit experience is a plus.

Responsibilities

• Process point-of-sale transactions accurately and efficiently.
• Maintain clean, organized, and welcoming store environment.
• Assist shoppers with questions, product location, and checkout needs.
• Support opening/closing routines and store readiness.

Skills

Customer service

Cash handling

Basic math

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to help provide a welcoming store experience, process sales, and support merchandising and store readiness across shifts.

The role emphasizes friendly, respectful shopper service, adherence to procedures, and safe, efficient operations in a fast-paced environment. Prior retail or nonprofit experience is a plus; bilingual skills are a plus.