Customer-First Retail Associate

Michaels; Jackson (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Job summary

The Michaels Companies, Inc. in Jackson, TN is hiring a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout. You’ll help unload trucks, stock shelves, manage returns, and keep the floor well-merchandised.

The role requires standing for long periods and working nights, weekends, and early mornings. Join a team committed to creating a welcoming shopping experience, supporting store operations, and delivering our Brand Promises

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide fast checkout and perform cash handling to standards
• Educate customers on Rewards program and Private Label Credit Cards
• Assist with Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
• Stock and unload trucks, maintain planograms and recovery standards
• Support shrink and safety programs and adhere to SOPs
• Interact professionally and model company values
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

The Michaels Companies, Inc. in Jackson, TN is hiring a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout. You’ll help unload trucks, stock shelves, manage returns, and keep the floor well-merchandised.

The role requires standing for long periods and working nights, weekends, and early mornings. Join a team committed to creating a welcoming shopping experience, supporting store operations, and delivering our Brand Promises