Customer-First Restaurant Team Member

Five Guys; Rockaway Township (NJ); On-site; USD 17,000 - 21,000; Part time

Job summary

Five Guys is hiring part-time crew members in New Jersey to deliver friendly and efficient service in a fast-paced environment. Responsibilities include taking orders, operating the POS, preparing beverages, and maintaining cleanliness and safety standards throughout the restaurant.

The role emphasizes accuracy in cash handling, customer communication, and teamwork, with opportunities to grow in a busy, high-volume setting. Prior experience in food service is preferred but not mandatory.

Qualifications

• High School Diploma or GED required; 1 year in food service or retail preferred.
• Excellent customer service and communication skills.
• Experience handling cash and POS systems.
• A NYC Food Handlers License is not required to be considered for this position but is preferred.

Responsibilities

• Offers friendly service to all guests.
• Takes customer orders, maintains fast, accurate service, and positive guest relations.
• Operates grill and in an efficient and safe manner.
• Maintains company standards on equipment, facility, and grounds are maintained.
• Ensures food quality and 100% customer satisfaction.
• Maintains the restaurant with regards to cleanliness, neatness and customer accessibility.
• Uses the company cash register accurately and maintain proper control of company assets.
• Works as a team member to support other restaurant employees in their duties.
• Receive payments by cash, credit or debit cards, and gift cards.
• Issue receipts, refunds, or change due.
• Assist customers by providing menu information and resolving their complaints or concerns.
• Readily identify prices of menu items and calculate bill using POS.
• Enthusiastically greet customers entering restaurant.
• Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process.
• Maintain a clean and orderly register area.
• Mix Milkshakes and other beverages as necessary.
• Complete other general cleaning duties such as emptying trash cans and cleaning dining area.
• Stock and maintain fountain machine.
• Ensures food quality at all times.
• Other duties and responsibilities as assigned by your supervisor.

Skills

Customer service

Cash handling

Teamwork

Communication

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Five Guys is hiring part-time crew members in New Jersey to deliver friendly and efficient service in a fast-paced environment. Responsibilities include taking orders, operating the POS, preparing beverages, and maintaining cleanliness and safety standards throughout the restaurant.

The role emphasizes accuracy in cash handling, customer communication, and teamwork, with opportunities to grow in a busy, high-volume setting. Prior experience in food service is preferred but not mandatory.