Personal Banking & Customer Growth Advisor

PNC Financial Services Group, Inc.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Prescription drug coverage

Dental and vision options

401(k) with PNC match

Educational assistance

Robust wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Houston, TX. This role involves acquiring and deepening customer relationships through proactive sales and excellent service. You will work collaboratively within a supportive environment to drive customer loyalty and satisfaction.

The ideal candidate will have strong banking knowledge and a commitment to a positive customer experience, coupled with at least 3 years of relevant experience. Benefits include comprehensive health coverage, a 401(k) plan, and educational assistance.

Qualifications

• 3+ years of experience in a related role.
• Ability to identify and solve customer problems effectively.
• Understands the importance of managing customer experience.

Responsibilities

• Acquire and deepen branch customer base through proactive sales activities.
• Manage customer experience to improve financial wellbeing.
• Collaborate with partners to grow customer loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associate's degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Houston, TX. This role involves acquiring and deepening customer relationships through proactive sales and excellent service. You will work collaboratively within a supportive environment to drive customer loyalty and satisfaction.

The ideal candidate will have strong banking knowledge and a commitment to a positive customer experience, coupled with at least 3 years of relevant experience. Benefits include comprehensive health coverage, a 401(k) plan, and educational assistance.