Customer-First Inside Sales & Support Pro

Consolidated Electrical Distributors; Colorado Springs (CO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Insurance - Medical, Dental, Vision

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account

Dependent Care FSA

Teledoc

Paid Pregnancy & New Parent Leave

Job summary

Consolidated Electrical Distributors in Colorado Springs seeks an Inside Sales and Customer Service representative committed to placing customers first and helping contractors and manufacturers get the tools, support, and solutions they need to perform at their best. The role emphasizes problem solving, collaboration, and community growth.

Experience in the electrical field or with Rockwell/Allen Bradley equipment is a big plus, but attitude and potential to grow matter most.

Qualifications

• Minimum Qualifications: Communication Proficiency
• Additional Competencies: Customer/Vendor Focus, Personal Effectiveness/Credibility, Technical Capacity, Teamwork, Detail-Oriented, Flexibility, Customer First Mindset
• Preferred Qualifications: Bachelor’s degree in a technical or business discipline, or equivalent experience; Familiarity with Computers and Microsoft Products; Two years of experience in the electrical industry or similar field; Rockwell Automation/Allen Bradley products experience is a strong advantage

Responsibilities

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

Skills

Communication Proficiency

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-Oriented

Flexibility

Customer First Mindset

Education

Bachelor’s degree in a technical or business discipline or equivalent experience

Two years of experience in the electrical industry or similar field

Tools

Rockwell Automation/Allen Bradley

Computers and Microsoft Products

Job description

Consolidated Electrical Distributors in Colorado Springs seeks an Inside Sales and Customer Service representative committed to placing customers first and helping contractors and manufacturers get the tools, support, and solutions they need to perform at their best. The role emphasizes problem solving, collaboration, and community growth.

Experience in the electrical field or with Rockwell/Allen Bradley equipment is a big plus, but attitude and potential to grow matter most.