Inside Sales and Customer Service

Consolidated Electrical Distributors; Colorado Springs (CO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Insurance - Medical, Dental, Vision

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account

Dependent Care FSA

Teledoc

Paid Pregnancy & New Parent Leave

Job summary

Consolidated Electrical Distributors in Colorado Springs seeks an Inside Sales and Customer Service representative committed to placing customers first and helping contractors and manufacturers get the tools, support, and solutions they need to perform at their best. The role emphasizes problem solving, collaboration, and community growth.

Experience in the electrical field or with Rockwell/Allen Bradley equipment is a big plus, but attitude and potential to grow matter most.

Qualifications

• Minimum Qualifications: Communication Proficiency
• Additional Competencies: Customer/Vendor Focus, Personal Effectiveness/Credibility, Technical Capacity, Teamwork, Detail-Oriented, Flexibility, Customer First Mindset
• Preferred Qualifications: Bachelor’s degree in a technical or business discipline, or equivalent experience; Familiarity with Computers and Microsoft Products; Two years of experience in the electrical industry or similar field; Rockwell Automation/Allen Bradley products experience is a strong advantage

Responsibilities

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

Skills

Communication Proficiency

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-Oriented

Flexibility

Customer First Mindset

Education

Bachelor’s degree in a technical or business discipline or equivalent experience

Two years of experience in the electrical industry or similar field

Tools

Rockwell Automation/Allen Bradley

Computers and Microsoft Products

Job description

Summary

Job title: Inside Sales and Customer Service

Job ID: null

Department: Colorado Springs - CED

Location: null-null

Description

Summary:

We’re looking for someone who’s passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you’ll fit right in here. In this role, you’ll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matter most.

We’re a down-to‑earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we’ll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

• Communication Proficiency

Additional Competencies:

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-Oriented

• Flexibility

• A “Customer First” Mindset – genuinely driven to help people succeed

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline, or equivalent experience

• Familiarity with Computers and Microsoft Products

• Two years of experience in the electrical industry or similar field

• Experience with Rockwell Automation/Allen Bradley products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provide outstanding service to new and existing customers (phone, email, and in person)

• Accurately write and manage customer orders, following sales policies

• Maintain and strengthen existing customer relationships

• Proactively meet or exceed monthly sales goals

• Collaborate with outside sales and other departments to serve customer needs

• Offer ideas to improve processes and service

• Follow up on quotes, orders, and materials in a timely manner

• Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $55000 to $65000 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full‑time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc

• Paid Pregnancy & New Parent Leave