Customer-Centric Inside Sales Pro | Growth & Solutions

Consolidated Electrical Distributors; Acton (MA); On-site; USD 41,000 - 48,000; Full time

Job summary

Consolidated Electrical Distributors in Acton, MA offers an Inside Sales Representative position focusing on sustaining customer satisfaction and driving new sales via proactive initiatives. You will deliver product knowledge, problem-solving, and accurate order processing to support growth.

Reporting to the Inside Sales Manager, you will maintain the current customer base, meet monthly sales targets, and collaborate with the outside sales team on Frost-related activities to enhance service and

Qualifications

• Bachelor’s degree in a technical or business discipline preferred
• OR equivalent years’ experience with Eclipse business software
• Two years’ industry specific experience preferred

Responsibilities

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
• Writes orders with accuracy and in accordance to all sales policies and procedures
• Maintain current customer base
• Meet established monthly sales goals
• Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
• Communicate process improvement ideas
• Timely follow-up on all customer orders, quotes, and materials
• Maintains up-to-date awareness with new and existing products and services

Skills

Communication Proficiency

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-oriented

Flexibility

Education

Bachelor’s degree in technical or business discipline

Tools

Eclipse

Job description

Consolidated Electrical Distributors in Acton, MA offers an Inside Sales Representative position focusing on sustaining customer satisfaction and driving new sales via proactive initiatives. You will deliver product knowledge, problem-solving, and accurate order processing to support growth.

Reporting to the Inside Sales Manager, you will maintain the current customer base, meet monthly sales targets, and collaborate with the outside sales team on Frost-related activities to enhance service and