Customer-First Fulfillment Specialist (Forklift Certified)

Lowe's; San Antonio (TX); In loco; USD 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Lowe's is hiring for a customer-focused associate to pick, stage, and fulfill customer orders in a fast-paced home improvement environment. You will maintain safe, organized staging areas and verify orders while delivering high-quality service and guidance to customers.

Responsibilities include operating powered equipment certification, supporting inventory accuracy with the Orders App, and collaborating with leadership to resolve short picks.

Competenze

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Mansioni

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized and safe.
• Deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks including audits, order follow-ups, and locker management, while reporting safety or theft concerns.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support business needs.

Conoscenze

Customer service

Communication

Teamwork

Formazione

High school diploma or GED

Strumenti

Smartphones & tablets

Descrizione del lavoro

Lowe's is hiring for a customer-focused associate to pick, stage, and fulfill customer orders in a fast-paced home improvement environment. You will maintain safe, organized staging areas and verify orders while delivering high-quality service and guidance to customers.

Responsibilities include operating powered equipment certification, supporting inventory accuracy with the Orders App, and collaborating with leadership to resolve short picks.