Customer-First Fulfillment Specialist (Forklift Certified)

Lowe's; Decatur (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Lowe's is seeking a Warehouse Associate to efficiently pick, stage, and fulfill customer orders in a fast-paced environment. You will use the Orders App to support inventory accuracy, operate powered equipment, and maintain safe, organized staging areas.

Applicants should have at least 6 months experience with computers and basic retail tech, plus the necessary powered equipment certifications or be willing to obtain them. Join a team dedicated to safety, service, and reliability.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered equipment certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage basics

Retail technology experience

Safety awareness

Education

High school diploma or GED

Tools

Forklift certification

Order picker certification

Narrow aisle reach truck certification

Job description

Lowe's is seeking a Warehouse Associate to efficiently pick, stage, and fulfill customer orders in a fast-paced environment. You will use the Orders App to support inventory accuracy, operate powered equipment, and maintain safe, organized staging areas.

Applicants should have at least 6 months experience with computers and basic retail tech, plus the necessary powered equipment certifications or be willing to obtain them. Join a team dedicated to safety, service, and reliability.