Forklift-Certified Fulfillment Specialist

Lowe's; Jefferson (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is seeking a detail-oriented associate to pick, stage, and fulfill customer orders with accuracy. You will validate orders, answer questions, and connect customers with the right Lowe's associates.

Expect responsibilities that emphasize safety, teamwork, and high service levels. Responsibilities include operating certified powered equipment and supporting inventory accuracy using the Orders App, with a customer-first approach and strong communication.

Qualifications

• 6 months of computer use including input, access, modify data.
• 6 months of experience using common retail tech (smartphones/tablets).
• Certification for powered equipment is required or must be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill orders accurately and on time.
• Deliver high service quality by helping customers and connecting them to the right associates.
• Operate and maintain certification for powered equipment and follow safety rules.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, follow-ups, locker management, and report safety/theft concerns.
• Work with teammates with a customer-first mindset and good communication.
• May take on other duties as needed.

Skills

Computer proficiency

Retail tech experience

Powered equipment cert

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is seeking a detail-oriented associate to pick, stage, and fulfill customer orders with accuracy. You will validate orders, answer questions, and connect customers with the right Lowe's associates.

Expect responsibilities that emphasize safety, teamwork, and high service levels. Responsibilities include operating certified powered equipment and supporting inventory accuracy using the Orders App, with a customer-first approach and strong communication.