Fulfillment Associate - Forklift Certified & Customer-First

Lowe's; Lebanon (TN); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Lowe’s is hiring a customer-focused associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean, organized, and safe. You will deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.

Basic computer use and familiarity with retail technology are required; powered equipment certification may be required or obtained after hire.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech familiarity

Safety awareness

Education

High school diploma or GED

Tools

Powered equipment certification

Job description

Lowe’s is hiring a customer-focused associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean, organized, and safe. You will deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.

Basic computer use and familiarity with retail technology are required; powered equipment certification may be required or obtained after hire.