Customer-First Fulfillment Specialist (Forklift Certified)

Lowe's; Concord (NH); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Lowe’s is seeking staff to pick, stage, inspect, and fulfill customer orders accurately and on time in a fast-paced hardware retail environment. The role emphasizes safety, customer service, and teamwork while ensuring high-quality items are selected and orders validated.

Forklift and related equipment certification are required or must be obtained if not already held. Responsibilities include using the Orders App, inventory accuracy, and collaborating with leadership to resolve issues, with

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by choosing high quality items, validating orders, and connecting customers with the right associates.

Skills

Customer service

Order fulfillment

Safety awareness

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe’s is seeking staff to pick, stage, inspect, and fulfill customer orders accurately and on time in a fast-paced hardware retail environment. The role emphasizes safety, customer service, and teamwork while ensuring high-quality items are selected and orders validated.

Forklift and related equipment certification are required or must be obtained if not already held. Responsibilities include using the Orders App, inventory accuracy, and collaborating with leadership to resolve issues, with