Customer-First Front End & Utility Clerk

The Kroger Co.; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

EAP counseling

Employee discounts

Tuition reimbursement

Career growth programs

Job summary

The Kroger Co. is seeking professionals to create outstanding customer experiences, maintain a safe, clean store environment, and embody our Customer 1st strategy. The role emphasizes respectful teamwork, product knowledge, and compliant operations across departments to ensure high customer satisfaction.

Ideal candidates possess strong communication skills, the ability to stay composed under pressure, and a willingness to contribute to a positive shopping experience for every guest.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Answer customer questions about products to help them feel welcome.
• Gain knowledge of products and suggest items.
• Keep store and parking lot clean; pick up trash.
• Maintain cleanliness of department and assigned areas.
• Display a positive attitude.
• Support safety programs by following procedures and reporting hazards.
• Inspect equipment and report repairs needed.
• Notify management of accidents.
• Report safety risks or illegal activity.
• Collaborate with team to encourage teamwork.
• Follow all laws and company guidelines.
• Perform essential functions with or without accommodations.

Skills

Handle stressful situations

Effective communication

Job description

The Kroger Co. is seeking professionals to create outstanding customer experiences, maintain a safe, clean store environment, and embody our Customer 1st strategy. The role emphasizes respectful teamwork, product knowledge, and compliant operations across departments to ensure high customer satisfaction.

Ideal candidates possess strong communication skills, the ability to stay composed under pressure, and a willingness to contribute to a positive shopping experience for every guest.