Customer Experience Front End & Utility Clerk

Kroger Family of Companies; Woods Cross (UT); On-site; USD 29,000 - 42,000; Full time

Job summary

Kroger Family of Companies is seeking team members to deliver outstanding customer service in a fast-paced store environment. You will answer questions about products, keep the department clean and safe, and assist customers throughout the store to ensure a welcoming experience.

Ideal candidates will handle stressful situations with good communication, promote safety, and work collaboratively with associates to maintain a high standard of service in a dynamic retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products to answer questions and suggest options.
• Clean up spills and pick up trash in store and parking lot.
• Maintain cleanliness of department and other assigned areas.
• Display a positive attitude and reinforce safety programs by following procedures.

Skills

Customer service

Stress management

Communication

Job description

Kroger Family of Companies is seeking team members to deliver outstanding customer service in a fast-paced store environment. You will answer questions about products, keep the department clean and safe, and assist customers throughout the store to ensure a welcoming experience.

Ideal candidates will handle stressful situations with good communication, promote safety, and work collaboratively with associates to maintain a high standard of service in a dynamic retail setting.