Customer Care Teller: Build Trust & Solve Needs

Fifth Third; Dayton (OH); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Comprehensive benefits

Total Rewards program

Résumé du poste

Fifth Third Bank in Dayton, OH is seeking a part-time CSR/Teller to provide exemplary customer service, guide customers to appropriate banking solutions, and maintain confidentiality in all interactions.

You will perform daily office tasks with accuracy, handle cash, and refer customers to bankers and business partners for deeper conversations. This role emphasizes trust, ethics, and strong communication within a team environment.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Flexibility in scheduling.
• Strong judgment in decision making and problem solving.
• Uphold the company values and code of conduct.

Responsabilités

• Deepen relationships and guide customers to meet financial needs.
• Follow up with customer questions and resolve issues.
• Respond promptly to correspondence to keep communications clear.
• Maintain confidentiality of customer information.
• Refer customers to Bankers and partners for consultative discussions.
• Handle referrals and maintain knowledge of Retail products.

Connaissances

Cash handling

Public interaction

Problem solving

Scheduling flexibility

Ethical conduct

Formation

High school diploma/GED

Description du poste

Fifth Third Bank in Dayton, OH is seeking a part-time CSR/Teller to provide exemplary customer service, guide customers to appropriate banking solutions, and maintain confidentiality in all interactions.

You will perform daily office tasks with accuracy, handle cash, and refer customers to bankers and business partners for deeper conversations. This role emphasizes trust, ethics, and strong communication within a team environment.