Sales Counter Associate

Allegheny Millwork & Lumber; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

A building supply company in Pittsburgh is seeking a customer service associate. The role involves assisting walk-in customers, processing sales, answering inquiries, and maintaining the showroom. Applicants should possess knowledge of the building supply industry, strong communication skills, and a cheerful attitude. This position requires the ability to lift 50lbs and work flexible hours.

Responsibilities

• Answering general phone calls and e-mails.
• Processing cash and charge sales for walk-in traffic.
• Scheduling deliveries.
• Special order processing.
• Always prospect for new business opportunities.
• Continue to expand on product knowledge.
• Stocking shelves and maintaining the showroom.

Skills

General knowledge of construction and/or building supply industry

Familiarity with POS systems

Excellent communication skills

Cheerful working attitude

Outstanding customer service skills

Ability to work a flexible schedule

Ability to upsell

Ability to stand most of the day and lift 50lb

Job description

Job Overview / Description:

Assisting walk-in customers with product needs and questions. Processing cash and charge sales for material pick up. Answering general phone calls and e-mails. Utilize the showroom to help customers make product selections. This role is vital due to the first impression our customer receives when coming to Allegheny Millwork & Lumber.

Responsibilities and Duties

• Answering general phone calls and e-mails
• Processing cash and charge sales for walk-in traffic
• Scheduling deliveries
• Special order processing
• Always prospect for new business opportunities
• Continue to expand on product knowledge
• Stocking shelves and maintaining the showroom

Qualifications / Skills

• General knowledge of construction and /or building supply industry
• Familiarity with POS (point of sale) systems and the ability to learn new technologies
• Excellent communication skills
• Cheerful working attitude
• Outstanding customer service skills
• Ability to work a flexible schedule
• Ability to upsell
• Ability to stand most of the day and lift 50lb.