Customer-First Cashier & Service Pro

Floor & Decor Holdings Inc.; San Jose (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401k match

ESPP

Referral bonus

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. seeks a Customer Service Associate (Cashier) in San Jose, CA. The role handles greeting customers, checkout, returns, and basic cash office tasks, with opportunities for both Full-Time and Part-Time schedules.

The team emphasizes friendly service, product recommendations, and adherence to safety procedures. Qualifications include 18+ years, basic math, and prior customer service experience.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, discuss projects, and recommend products.
• Provide above and beyond customer service and exceed expectations.
• Demonstrate understanding of safety processes.
• Process checkout at POS, handle refunds and exchanges.
• Open and close registers; follow cash processing procedures.
• Answer the telephone according to guidelines.
• Stock, tag and display merchandise; create price tags.

Skills

Friendly demeanor

Enthusiastic attitude

Entrepreneurial mindset

Honest and accountable

Customer service

Job description

Floor & Decor Holdings Inc. seeks a Customer Service Associate (Cashier) in San Jose, CA. The role handles greeting customers, checkout, returns, and basic cash office tasks, with opportunities for both Full-Time and Part-Time schedules.

The team emphasizes friendly service, product recommendations, and adherence to safety procedures. Qualifications include 18+ years, basic math, and prior customer service experience.