Customer-First Cashier & Service Associate

Floor & Decor Holdings Inc.; Whitehall Corners (NY); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

401k match

Medical, Dental, Vision

Paid vacation & sick time

Résumé du poste

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and final interaction for customers, greeting, assisting with product returns, and handling basic cash office tasks to ensure a superior shopping experience.

This role supports both full-time and part-time team members in a fast-paced environment, focusing on friendly service, honest interactions, and accurate checkout using our POS system while upholding safety and company values.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsabilités

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Connaissances

Friendly

Entrepreneurial

Hard-working

Honest

Accountable

Description du poste

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and final interaction for customers, greeting, assisting with product returns, and handling basic cash office tasks to ensure a superior shopping experience.

This role supports both full-time and part-time team members in a fast-paced environment, focusing on friendly service, honest interactions, and accurate checkout using our POS system while upholding safety and company values.