Cashier & Customer Service Pro – Growth & Benefits

Floor & Decor Holdings Inc.; Gilroy (CA); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Insurance (medical/dental/vision)

Job summary

Floor & Decor Holdings Inc. in Gilroy, CA is seeking a Cashier (Customer Service Associate) to join our team. This full-time/part-time role greets customers, processes purchases at the POS, handles returns, and ensures an exceptional shopping experience at our store.

We value friendly, enthusiastic individuals with good math skills and a customer-first attitude. Responsibilities include stocking, pricing, and assisting customers while upholding safety policies and store standards.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash, check and credit card procedures.
• Answer the telephone per guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Skills

Customer service

Basic math

Communication

Job description

Floor & Decor Holdings Inc. in Gilroy, CA is seeking a Cashier (Customer Service Associate) to join our team. This full-time/part-time role greets customers, processes purchases at the POS, handles returns, and ensures an exceptional shopping experience at our store.

We value friendly, enthusiastic individuals with good math skills and a customer-first attitude. Responsibilities include stocking, pricing, and assisting customers while upholding safety policies and store standards.