Customer-First Cashier & Service Associate

Floor & Decor Holdings Inc.; Lone Tree (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical/Dental/Vision/Life insurance

Job summary

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) in Lone Tree, CO. You will greet customers, assist with purchases, handle returns, and ensure an exceptional shopping experience.

This full-time/part-time role involves cash handling, POS transactions, and contributing to a welcoming store atmosphere. Eligible candidates bring 18+ years old, basic math skills, and customer service experience.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Friendly demeanor

Reliable and proactive

Job description

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) in Lone Tree, CO. You will greet customers, assist with purchases, handle returns, and ensure an exceptional shopping experience.

This full-time/part-time role involves cash handling, POS transactions, and contributing to a welcoming store atmosphere. Eligible candidates bring 18+ years old, basic math skills, and customer service experience.