Customer-First Cashier & Service Associate

Floor & Decor Holdings Inc.; Dallas (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision

Paid time off

Job summary

Floor & Decor Holdings Inc. in Dallas, TX is hiring a Cashier (Customer Service Associate) to greet customers, process checkout at the POS, handle returns, and assist shoppers with their projects. You will contribute to an exceptional in-store experience and support basic cash office functions with accuracy.

This role offers both full-time and part-time schedules. The position requires strong math skills, reliability, and a customer-focused attitude to help customers find products and complete

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.

Skills

Friendly and enthusiastic

Honest and accountable

Entrepreneur and hard-working

Customer service

Basic math

POS system

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Dallas, TX is hiring a Cashier (Customer Service Associate) to greet customers, process checkout at the POS, handle returns, and assist shoppers with their projects. You will contribute to an exceptional in-store experience and support basic cash office functions with accuracy.

This role offers both full-time and part-time schedules. The position requires strong math skills, reliability, and a customer-focused attitude to help customers find products and complete