Customer Experience Cashier — Growth & Perks

Floor & Decor Holdings Inc.; Colorado Springs (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Colorado Springs. You will be the first and last interaction for customers, greet them, assist with projects, and process transactions at the POS while delivering an exceptional shopping experience.

Both full-time and part-time positions are available, with a pay range of $19.39–$23.40 per hour. The role emphasizes friendly service, product knowledge, and adherence to safety procedures in a fast-paced retail

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, discuss projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed expectations.
• Demonstrate and understand compliance with company safety processes.
• Act in line with the company’s core values.
• Process customers at checkout using the POS system.
• Handle refunds and exchanges according to guidelines.
• Open and close registers.
• Follow procedures for cash, checks and credit cards.

Skills

Friendly & enthusiastic

Entrepreneurial

Honest & accountable

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Colorado Springs. You will be the first and last interaction for customers, greet them, assist with projects, and process transactions at the POS while delivering an exceptional shopping experience.

Both full-time and part-time positions are available, with a pay range of $19.39–$23.40 per hour. The role emphasizes friendly service, product knowledge, and adherence to safety procedures in a fast-paced retail