Customer-First Banking Associate: Transactions & Referrals

NBT Bancorp Inc.; Portland (ME); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage (HSA)

Dental and Vision Coverage

Flexible Spending Accounts

Life Insurance

Retirement Plan with 401(k) matching

Tuition Reimbursement

Employee Assistance Program (EAP)

Pet Insurance

Job summary

NBT Bank is seeking a Relationship Banking Associate in Portland, Maine. The role focuses on delivering high-quality customer service, processing routine transactions, and identifying sales opportunities for referral to business partners.

Ideal candidates will have a High School Diploma or equivalent with banking or sales/customer service experience. Join a stable, community-focused bank offering comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent with at least one year of related banking or sales/customer service experience.
• Strong listening and communication abilities.
• Ability to identify customer needs and refer opportunities.
• Proficient computer skills and adaptability in a fast-paced environment.

Responsibilities

• Process routine transactions and account servicing accurately per policy; balance daily vaults and prepare reports.
• Identify customer opportunities through consultative conversations and refer to partners; conduct sales calls.
• Participate in community events supporting CRA initiatives.
• Perform other duties as assigned.

Skills

Listening

Communication

Needs identification

Problem solving

Teamwork

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank is seeking a Relationship Banking Associate in Portland, Maine. The role focuses on delivering high-quality customer service, processing routine transactions, and identifying sales opportunities for referral to business partners.

Ideal candidates will have a High School Diploma or equivalent with banking or sales/customer service experience. Join a stable, community-focused bank offering comprehensive benefits and growth opportunities.