Customer-First Banker: Your Banking Solutions Partner

JPMorganChase; Trexlertown (PA); On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorgan Chase in Trexlertown, PA, is seeking an Associate Banker to deliver welcoming, high‑quality service and help clients meet their financial goals. You will guide customers in using Chase digital tools and build trusted relationships through attentive, knowledgeable service.

Work with branch teammates to ensure seamless service, learn products quickly, and maintain compliance with policies and regulations while creating a positive client experience.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with team members.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Quick learner

Education

High school diploma or GED

Tools

Tablet

Chase Mobile App

Job description

JPMorgan Chase in Trexlertown, PA, is seeking an Associate Banker to deliver welcoming, high‑quality service and help clients meet their financial goals. You will guide customers in using Chase digital tools and build trusted relationships through attentive, knowledgeable service.

Work with branch teammates to ensure seamless service, learn products quickly, and maintain compliance with policies and regulations while creating a positive client experience.