Customer-First Banker: Tech-Savvy Trusted Advisor

JP Morgan Chase; New York (NY); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

JP Morgan Chase in New York seeks an Associate Banker to deliver welcoming, attentive service and introduce clients to Chase solutions. You will build trusted relationships, guide clients through banking options, and ensure a seamless branch experience.

This role emphasizes teamwork, regulatory compliance, and utilizing digital channels to help clients achieve financial goals. You will assist with account servicing, opening new accounts, and educating customers on mobile and online services.

Qualifications

• High school diploma or GED is required.
• Experience in client service or retail banking is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to learn products and services quickly and accurately.
• Comfort with using digital banking tools and apps.

Responsabilités

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Provide account servicing and open new accounts while following policies and regulations.
• Educate clients on everyday banking and digital options like Chase Mobile App and Chase.com.
• Build relationships with clients by listening, asking questions, and offering appropriate solutions.
• Perform branch operations and assist with cash handling in line with bank procedures.

Connaissances

Client service

Relationship building

Communication

Teamwork

Product knowledge

Attention to detail

Empathy

Problem solving

Formation

High school diploma or GED

Description du poste

JP Morgan Chase in New York seeks an Associate Banker to deliver welcoming, attentive service and introduce clients to Chase solutions. You will build trusted relationships, guide clients through banking options, and ensure a seamless branch experience.

This role emphasizes teamwork, regulatory compliance, and utilizing digital channels to help clients achieve financial goals. You will assist with account servicing, opening new accounts, and educating customers on mobile and online services.