Customer-First Banker: Build Relationships & Fintech Solutions

JPMorganChase; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, handle account servicing, and guide customers through digital banking tools while collaborating with the branch team to meet financial goals.

The role emphasizes hospitality, knowledge sharing, and adherence to bank policies to support branch success and customer satisfaction.

Qualifications

• Must have client service experience or comparable experience.
• Ability to put clients first and deliver attentive, friendly service.
• Ability to engage clients and understand their needs.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing and maintenance, open new accounts, and ensure regulatory compliance.
• Educate clients on day-to-day banking, use of Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations, including cash devices, while following policies and procedures.

Skills

Client service experience

Communication

Relationship building

Problem solving

Team collaboration

Adaptability

Technology aptitude

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, handle account servicing, and guide customers through digital banking tools while collaborating with the branch team to meet financial goals.

The role emphasizes hospitality, knowledge sharing, and adherence to bank policies to support branch success and customer satisfaction.