Customer-First Banker: Build Relationships & Digital Banking

JPMorganChase; Gilbert (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase is seeking an Associate Banker in Gilbert, AZ to welcome clients and guide financial needs with hospitality and expertise. You will greet clients, manage lobby flow, and help with account openings while delivering friendly, accurate service.

You will promote digital banking tools, educate clients on solutions, and build trusted relationships by listening with empathy and coordinating with team members to achieve goals.

Qualifications

• High school diploma or GED required.
• Customer service experience or equivalent.
• Ability to learn products, services and procedures quickly.
• Ability to put clients first and exceed expectations.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and ensure compliance.
• Educate clients on digital tools like Chase Mobile App and Chase.com.
• Build relationships through empathy, listening, and solution-based discussions.
• Perform branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Learning quickly

Detail orientation

Education

High school diploma or GED

Tools

Tablet device

Cash handling equipment

Chase Mobile App

Job description

Chase is seeking an Associate Banker in Gilbert, AZ to welcome clients and guide financial needs with hospitality and expertise. You will greet clients, manage lobby flow, and help with account openings while delivering friendly, accurate service.

You will promote digital banking tools, educate clients on solutions, and build trusted relationships by listening with empathy and coordinating with team members to achieve goals.