Client-First Banker: Tech-Savvy Service Pro

Fairygodboss; West Covina (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and trusted banking guidance. You will greet clients, open accounts, educate on digital tools, and work with branch teammates to meet financial goals.

This role emphasizes diverse, inclusive service and regulatory compliance while using Chase Mobile, Chase.com, and ATMs. The position requires a high school diploma and customer service experience, with strong communication and relationship-building skills to create memorable client

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely and resolve issues.
• Willingness to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with team.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver hospitality and trusted banking guidance. You will greet clients, open accounts, educate on digital tools, and work with branch teammates to meet financial goals.

This role emphasizes diverse, inclusive service and regulatory compliance while using Chase Mobile, Chase.com, and ATMs. The position requires a high school diploma and customer service experience, with strong communication and relationship-building skills to create memorable client