Customer-First Bank Teller | Cash Handling & Service

Santander Consumer USA Inc.; Philadelphia (Philadelphia County); Presencial; USD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Santander Consumer USA Inc. in Philadelphia is seeking a Teller to assist customers with banking needs, process transactions, and maintain cash drawer accuracy.

You will welcome customers, handle deposits, withdrawals, transfers, and use digital tools for self-service options while complying with policies.

The role requires a high school diploma and 6+ months cash handling and customer service experience; weekends/evenings may be required.

Formación

• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.

Responsabilidades

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Conocimientos

Cash Handling

Customer Service

Communication

Educación

High school diploma

Descripción del empleo

Santander Consumer USA Inc. in Philadelphia is seeking a Teller to assist customers with banking needs, process transactions, and maintain cash drawer accuracy.

You will welcome customers, handle deposits, withdrawals, transfers, and use digital tools for self-service options while complying with policies.

The role requires a high school diploma and 6+ months cash handling and customer service experience; weekends/evenings may be required.