Teller - Elevate Customer Service & Digital Banking

Banco Santander SA; Pittsburgh (Allegheny County); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Philadelphia, PA is hiring a Full Time Teller to support customers with a range of banking needs, process transactions, and promote digital self-service options.

The role requires at least 6 months of cash handling and customer service experience, strong attention to detail, and the ability to work flexible hours including weekends. You will operate under bank policies and help safeguard customer funds while delivering an exceptional service experience.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi‑task in a fast‑paced environment.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and refer product solutions.
• Adhere to bank policies and risk management protocols.
• Assist with custodianship, audits, and other operational tasks.
• Support nearby branch locations as needed.

Skills

Cash Handling

Customer Service

Risk Awareness

Follow Procedures

Communication

Digital Tools

Education

High School Diploma

Tools

Microsoft Office

Job description

Banco Santander SA in Philadelphia, PA is hiring a Full Time Teller to support customers with a range of banking needs, process transactions, and promote digital self-service options.

The role requires at least 6 months of cash handling and customer service experience, strong attention to detail, and the ability to work flexible hours including weekends. You will operate under bank policies and help safeguard customer funds while delivering an exceptional service experience.