Customer-First Auto Service Advisor

Green & White Automotive; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Green & White Automotive in the Greater Houston area is seeking a Service Advisor to be the main link between customers and the repair team, greeting guests, documenting concerns, and coordinating with technicians to ensure timely repair completion.

You will present clear cost and time estimates, review invoices before delivery, and support aftersales with maintenance plans and specials. The role is on-site, full-time, requiring a customer-focused mindset and strong communication.

Qualifications

• High school diploma or equivalent required; technical or customer service training is a plus.
• Experience in automotive service advising or related customer-facing role preferred.
• Strong customer-focused service and ability to explain repairs clearly.

Responsibilities

• Greet customers and document vehicle issues.
• Prepare repair orders and explain recommended services.
• Provide cost and time estimates; coordinate work with technicians.
• Communicate status updates and review invoices before delivery.
• Promote maintenance plans and specials.

Skills

Customer service

Communication skills

Aftersales support

Time management

Organizational skills

Education

High school diploma

Tools

Service management software

Scheduling tools

Office applications

Job description

Green & White Automotive in the Greater Houston area is seeking a Service Advisor to be the main link between customers and the repair team, greeting guests, documenting concerns, and coordinating with technicians to ensure timely repair completion.

You will present clear cost and time estimates, review invoices before delivery, and support aftersales with maintenance plans and specials. The role is on-site, full-time, requiring a customer-focused mindset and strong communication.